At Picarro, I designed features for an internal platform supporting gas analyzer devices. My work included customer management tools and a preferences interface for technical users, all tailored to fit existing systems while improving usability.
Role: Product Design Intern
Team: Director of Software, PM, UI Engineer
Tools: Figma
Timeline: 3 months
The Director of Software at Picarro had a vision for a future platform—the Picarro Global Portal—that would streamline communication between internal teams and external customers. While the project was still early in development, the goal was to proactively design tools that would support clearer account management, smoother configuration of gas analyzers, and a more cohesive interface experience. With limited existing UI patterns and no centralized design system, I had the opportunity to shape the foundation for a highly technical B2B platform from the ground up.
I began by meeting weekly with the Director of Software, a PM, and a UI engineer to gather context and understand how the UI connected to physical gas analyzers. I created flow diagrams to map out key actions like adding a customer or editing analyzer preferences, and referenced B2B interface patterns to bring clarity and familiarity to the design.
Site Map
Those marked in green are pages I worked on substantially, and included more complex displays of information or interactions. Pages marked in brown were also designed by me, though they were single, static pages that were not very complicated.
Account Structure
Customers were able to have their own profiles, and under the organization profiles would exist individual accounts that belonged to people within the org.
Visual References
The final designs included a customer management dashboard that allowed internal teams to quickly spot product-software mismatches, view account info, and take action. The preferences interface for gas analyzers used a clean tree-table layout, giving users granular control over device behavior while organizing categories in a way that reduced cognitive load.
This project taught me how to design for highly technical internal users, and how to align with engineering priorities while still advocating for clean, usable interfaces. It also pushed me to become more comfortable working with limited product context — asking the right questions, referencing adjacent products, and iterating based on feedback until the vision was aligned.
